Students complete 13 courses (52 quarter hours). Eleven courses (44 quarter hours) of core course work and two courses (8 quarter hours) of electives are required.
- Choose two from the following list:
INTRODUCTION TO PUBLIC SERVICE MANAGEMENT
Introduces students to organizational theories and practices useful to public service managers. Teaches how to use structural, human resource, political and symbolic perspectives to rethink public service organizations. Provides an introduction to managerial issues including workforce diversity, decision making and leadership; stresses critical thinking and writing skills.
School of Public Service student or department consent is a prerequisite for this course.
Covers the examination of the size, scope, capacity, and limitations of the nonprofit, government, and business sectors, in the domestic and international context. Students will be introduced to research and become familiar with print and electronic resources and databases. They will learn to develop meaningful research questions, write literature reviews, and analyze the interrelationships between the three sectors.
NONPROFIT FINANCIAL ADMINISTRATION
This course explores key issues in operations budgeting and capital budgeting. Specific skill sets include cash flow analysis, variance analysis, present value techniques, interpreting financial statements, and evaluating financial performance.
MPS 500 is a prerequisite for this class.
This course teaches students the theories and techniques of resource development. We discuss the fundraising tradition in the U.S., principal donor types, theories of donor behavior, and the organizational, legal and ethical contexts of fundraising. Students learn basic fundraising tools, including planning, grant writing, special events, major gifts, planned giving, and capital campaigns. Students work as volunteer consultants with nonprofit partners to analyze their current fundraising strategies and materials and help them develop new ones.
FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT
This course explores human resource issues facing employees with supervisory responsibilities in public service organizations, including those working in the volunteer, non-profit, religious, government, and education sectors. The course considers human resource planning, employee recruiting and selection, and the motivation and evaluation of staff personnel and managers both individually and in teams. Topics include recruiting and selecting employees and managers, fostering team development, managing employee stress, preventing workplace violence, and handling issues pertaining to termination, training, and development. The course also explores progressive discipline, improving performance management of employees and volunteers, and supervising "difficult" people.
MPS 500 is a prerequisite for this course.
MARKETING FOR SERVICE ORGANIZATIONS
Explores the objectives, strategies, techniques and constraints of government and non-profit services. 4 quarter hours.
ADVOCACY AND LOBBYING
Explores the roles of individuals and organizations in the public policy process, particularly as power arrangements facilitate or impede consensus building. Examines how legislation is written and how administrative rules are formed in government agencies. Special attention is paid to advocacy techniques such as lobbying, public education, and litigation.
INTRODUCTION TO RESEARCH AND STATISTICS FOR MANAGEMENT
This course develops the skills necessary for understanding scientific research and conducting applied research through surveys, interviews, and focus groups. Students learn to calculate basic statistics using Excel and understand descriptive and inferential statistics. Students learn applied program research, including developing and evaluating program theory and processes.
MPS 501 and (MPS 514 or MPS 515 or MPS 541) are a prerequisite for this class.
ADVANCED RESEARCH METHODS AND STATISTICS FOR MANAGEMENT
This course continues the study of scientific research begun in MPS 588 and introduces more advanced topics, including experimental designs and statistical control. It teaches applied methods, including needs assessment, outcomes measurement, and impact evaluations, and introduces participatory action research. Students develop their own research proposal for their capstone or thesis project.
MPS 588 is a prerequisite for this class.
In this capstone course students complete an action research project integrating applied research, theoretical frameworks, and professional practice.
(MPS 586 and MPS 587) or (MPS 588 and MPS 589) are a prerequisite for this class.
ETHICAL LEADERSHIP IN PUBLIC SERVICE
This course provides students with the essential framework for personal and professional ethical decision making applied in the context of diverse workplaces and international organizations. Through lectures in ethical theories, case studies in applied ethics, and specific assignments, students clarify their personal-professional values, assess their moral intelligence, and develop their ethical leadership integrity. Students will also study the ethics of organizations, including the formation of social norms, how they influence individual decisions, and how entire organizations can become more ethical. Formerly MPS 506.
MPS 586 or MPS 588 is a prerequisite for this class.
This course examines the concept of volunteerism within global civil society, especially nonprofit organizations and government associations. This includes an analysis of the role of volunteers in American society, the motivation to volunteer and how to effectively recruit, train, supervise and evaluate volunteers. Students develop an understanding of the role of volunteers in the management of any social program. Assignments include group projects and service learning opportunities.
This interdisciplinary course explores service leadership through the lenses of Robert K. Greenleaf, The de Paul Leadership Project, Margaret J. Wheatley and other theorists and practitioners within the leadership field. The course expands our thinking on leadership to include modules dedicated to four topics: Service Leadership, Leadership and Diversity, International Leadership and Ethical Leadership. Students will assess their own leadership practices, develop a leadership action plan and participate in coaching, as coach and client. Student grading will be based on participation in self-reflection, course participation, project teams and a final project.
LEADERSHIP AND MANAGEMENT
This course focuses on key factors which affect employee behavior and the nature and purposes of leader and managerial roles. In addition, it addresses recent research in leadership and management and the legal environment of personnel management, In depth analysis of psychological systems, interpersonal relations and the relationship of rewards to performance are addressed through case studies, role playing and readings.
GROUP DYNAMICS FOR LEADERS
This interactive course will explore the relevant theories and methods for understanding the structures and processes of groups. The course will also consider how leaders and managers function effectively within groups. An emphasis is placed on role and function, status, power, leadership, communication, decision-making, problem solving, conflict management, negotiation, and coalition.
WORKING WITH NONPROFIT BOARDS
This course examines the legal and philosophical reasons that nonprofit organizations are governed by an external board of directors. Membership, structure and process for this body are examined, as well as the relationship of employees to the individual board members and the policies established by this group.
This course examines the concepts, functions and practices of organized philanthropy, with a primary emphasis on corporate, private and community foundations.
STRATEGIC MANAGEMENT AND PLANNING
Students learn how to apply strategic management and planning concepts and tools to public and nonprofit including international organizations to achieve goals and objectives in meeting service delivery missions. The course focuses on analyzing the interaction of trends, market forces, stakeholders, and core competencies in developing visions and strategies for alternative scenarios.
ANALYSIS OF NONPROFIT ORGANIZATIONS
This course explores the art and science of nonprofit management. Students analyzes nonprofits holistically, combining perspectives from law, governance, resource development, and finance. Students learn through hands-on analysis of existing nonprofit organizations and the analysis of historical case studies.
MPS 515 is a prerequisite for this class.
LAW AND NONPROFIT ORGANIZATIONS
Introduces laws and regulations governing nonprofit organizations, including procedures for incorporation, maintenance of tax-exempt status, and compliance with relevant labor laws. No legal background is assumed.
PUBLIC SERVICE FELLOWS SEMINAR
Elective, 4-credit hour course available to students with MPS CGPA of 3.75 or greater. For MPS Fellows taking MPS 593, Integrated Seminar, or MPS 598, Thesis Research I, during the academic year, meets roughly every other week during winter and spring terms. Seminar includes distinguished academic and professional guest lectures and presentations of research by Fellows.
Individually supervised learning experience, usually involving extensive library research and writing. Variable credit.
Supervised work experience during one or more quarters, usually involving application of administrative skills in an organizational setting new to the student.
INTERNATIONAL PROFESSIONAL INTERNSHIP
The internship consists of work experience supervised by a site supervisor in an international or cross-cultural organization during one or more terms and involving the application of administrative skills in an organization new to the student. Students may take internship abroad or in the US.
MANAGEMENT OF INTERNATIONAL NGOs
This course examines management skills and trends of international nongovernmental organizations. Through specific case studies in the fields of international public service, development and emergency, students learn current techniques to effectively manage projects, relations and operations of international non-governmental programs and development projects.
MANAGEMENT OF INFORMATION TECHNOLOGY
This course focuses on the management and use of information technology (IT). As the use of IT in society grows, particularly in business, graduates are likely to manage technology resources and participate in IT planning and development projects as founders, sponsors, team members, managers of development, or end-user developers. Students should become effective users of information, IT, and information services. The course explores a number of IT-related topics, such as the strategic role of IT, IT planning and architecture, building the telecommunications highway system, management issues on system development, the expanding universe of computing, group support systems, intelligent systems, electronic document management and managing the human side of systems.