The concentration in Marketing Strategy and Planning requires the following four courses:
Students are encouraged to consult with department faculty for related elective courses.
CUSTOMER RELATIONSHIP MANAGEMENT
Students are introduced to a new strategy methodology, CRM, which is currently being adopted by many organizations in efforts to enhance their competitive advantage. Focus is placed on understanding how an enhanced customer relationship environment can differentiate an organization in a highly competitive marketplace. Both the business and consumer markets are examined in multiple vertical markets. New technology demonstrations and their impact will be discussed. Guest speakers provide current best-practice methods. Topics included: Case analysis and projects make up the course assignments.