This field of study is about the management of membership clubs. The many different types of clubs that need managers include city clubs, country clubs, golf clubs, athletic clubs, yacht clubs, faculty clubs, town clubs, and military clubs. As membership-based organizations, the customers and staff are often in regular contact, sometimes on a weekly or monthly basis. Learning how to create engaging programs to satisfy member interest is a key challenge in this industry. A student majoring in Hospitality Leadership with this concentration must complete the following requirements totaling at least 12.0 hours:

Degree Conferral Requirements

All Hospitality Leadership (HSP), Management (MGT), and any other courses used toward the Hospitality Leadership major must be completed with a minimum grade of C- (or PA where specified) and with a combined GPA of 2.000 or higher.

HSP 330

FOODSERVICE MANAGEMENT

This course is designed to introduce the major components of food and beverage service management and to differentiate those components from management in other hospitality segments. The course focuses on management procedures, service styles and safety in food service operations. The course examines the basics of several types of restaurants, including independents and chains. Catering operations will also be addressed. PREREQUISITE(S): HSP 100 & HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 331

FOODSERVICE PURCHASING

Details the standards of quality as applied to food, supplies and related products used in the foods industry. Provides methods and criteria for recognizing quality, evaluating, specifying, purchasing and inspecting these products. The use of technology in the purchasing component of the foodservice industry is detailed. PREREQUISITE(S): HSP 330 or HSP 339
Prerequisites:
HSP 330 or 339 is a prerequisite for this class.

HSP 334

CONTRACT FOODSERVICE MANAGEMENT

This course focuses on the field of professional contract food management. Major corporations will be evaluated. The course will emphasize: contractor activities, types of management contracts, contracts versus commercial foodservice operations and the client liaison. PREREQUISITE(S): HSP 330 or HSP 339
Prerequisites:
HSP 330 or 339 is a prerequisite for this class.

HSP 372

GLOBAL HOSPITALITY BRAND MANAGEMENT

Learn to identify strategies and tactics in hospitality brand management, including brand concepts, brand equity, brand mapping, and differentiation. The focus is to explore and understand the importance of brands in hospitality, what brands mean to customers, and how brands should be managed. Students will develop an understanding of hospitality brand design, packaging, naming, profit and loss statements, and product strategies, including legal and global issues. Explore how marketing decisions regarding product policy, pricing, advertising or distribution are made when taking into account the impact on brand equity in the hospitality industry, plus information about how to build and maximize strong hospitality brands. PREREQUISITE(S): HSP 100, 202 and MKT 301
Prerequisites:
HSP 100, HSP 202 and MKT 301 are a prerequisite for this class.

HSP 373

INTERNATIONAL HOSPITALITY FRANCHISING

This course examines franchising in the hospitality industry from both the franchiser and franchisee?s point of view. Students examine start-up, organization, franchiser/franchisee relations, cooperative marketing, legal issues, and daily operations in a variety of hospitality and tourism businesses. PREREQUISITE(S): HSP 100, HSP 202 and MKT 301
Prerequisites:
HSP 100, HSP 202 and MKT 301 are a prerequisite for this class.

HSP 340

LODGING PROPERTY MANAGEMENT

Practices and systems utilized in the operational management of the hotel, including front office, reservations, uniform service, and housekeeping areas. Coordination with F&B, catering, sales & marketing, and other departments are explored. Computer systems used as property management systems are introduced and discussed. PREREQUISITE(S): HSP 100 & HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 341

RESORT & SPA MANAGEMENT

The range of resort and spa operations are explored and analyzed. Key topics unique to these geographic and programmatic settings are discussed, including issues in guest relations, the design of programs and amenities, the role of golf courses, tennis facilities, swimming pools and water sports, spas, the impact of operations upon environmental sustainability, and the importance of conference/meeting events in the resort industry. PREREQUISITE(S): HSP 100 and HSP 202.
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 342

TIME SHARE MANAGEMENT

The course focus is upon the concepts of timeshare management. Topics include historical background, development process, market analysis, exchange systems, ownership and calendar issues, ethical obligations, budgeting, and customer relations. PREREQUISITE(S): HSP 100 and HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 343

CASINO MANAGEMENT

Explore the history and development of gaming, casino operations including slots, table games, sports and Internet betting, credit and casino accounting, casino hotels and casino foodservice, and the marketing of the core gaming products. A central focus will be on current trends as well as the primary management and financial elements unique to operating a casino. PREREQUISITE(S): HSP 100 & HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 350

MEETING MANAGEMENT

This course focuses on the fundamentals and core issues of meeting management. Development of meeting time-lines, checklists and request for proposals are covered. The course emphasizes meeting planning, budgeting, marketing, public relations, food and beverage and contract and lease negotiations. PREREQUISITE(S): HSP 100 & HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 351

DESTINATION MANAGEMENT

Provides a comprehensive coverage of worldwide tourism destinations, examining the basic principles of underlying the development of tourist demand, supply and transportation, together with a broad survey of world tourism by generating regions and by destination regions. The convention and visitors bureau (CVB) or local governmental tourism agency is discussed as an integral part of destination marketing and addresses its place and importance in the local hospitality industry and larger, general business community. Issues explored include organizational structure, financing, ethical decision-making, numerous audiences, impact upon environmental sustainability, and its sales and service missions. PREREQUISITE(S): HSP 100 and HSP 202.
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 353

EXHIBITION MANAGEMENT

In this course students will concentrate on organizing, arranging and operating conventions, trade shows, and expositions. The course focuses on the modes and methods of sales used in booking conventions and trade shows, as well as the division of administrative responsibility in their operation. PREREQUISITE(S): HSP 100 and HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 354

MEETING & EVENT RISK MANAGEMENT

This course introduces procedures to manage facilities and risk specific to the events industry. This knowledge is needed to protect guests from safety hazards and firms from loss of profits specific to this unique sector of hospitality. Topics covered include: health and safety, loss prevention and security, emergency preparedness and safeguards, program design and site management. PREREQUISITE(S): HSP 100 and HSP 202
Prerequisites:
HSP 100 and HSP 202 are a prerequisite for this class.

HSP 355

ADVANCED MEETING MANAGEMENT

This course introduces advanced management and decision making specific to the events industry. Analysis of current issues and future trends in meeting, exhibition and event management and their impact on other sectors within the hospitality industry will be explored. PREREQUISITE(S): HSP 350
Prerequisites:
HSP 350 is a prerequisite for this class.

A&S 491

ADMINISTRATIVE THEORY AND BEHAVIOR

This course concerns theoretical concepts and empirical research relating to administrative behavior in organizations with special reference to educational organizations. Concepts are examined within the typical decisional framework of supervisors, chief school business officers, principles, and superintendents, and similar positions in the helping professions. Assignments are individualized.
Prerequisites:
Status as an Advanced Masters Education student is a prerequisite for this class.

HSP 339

NON-PROFIT FOODSERVICE MANAGEMENT

This course is designed to introduce the major components of food and beverage service management in non-profit foodservice operations such as at schools, soup kitchens, homeless shelters, disaster relief agencies, missions, etc., and to differentiate those components from for-profit organizations. The course focuses on management procedures, service styles and safety in non-profit food service operations.

HSP 349

NON-PROFIT ACCOMMODATION, SAFETY & SECURITY

This course is designed to introduce the major components of lodging management in non-profit operations such as at homeless shelters, battered women and children shelters, disaster relief agencies, missions, etc., and to differentiate those components from for-profit lodging organizations. Safety and security concerns of patrons, employees and volunteers in non-profit settings are also explored. The course focuses on management procedures, service styles, and safety in non-profit lodging operations.