The MS degree in Hospitality Leadership and Operational Performance is a unique program that integrates critical business theory and skills with cutting-edge hospitality leadership practices. Designed for career-changers interested in the hospitality industry as well as for current industry professionals who want to enhance their skills, the program focuses on developing leadership skills and operational capabilities in a broad array of hospitality service enterprises.
The program exposes students to
- Business concepts that incorporate hospitality operational constructs and key industry financial performance imperatives.
- Innovative hospitality technology and practices regarding service experiences and guest interaction.
- Methods to assess hospitality firm human capital needs and maximize human capital performance.
Located in the heart of Chicago, students in DePaul's Hospitality leadership and operational performance program benefit from a world-class metropolitan environment with a host of opportunities to apply their leadership knowledge and gain real-world experience that will further distinguish their skills.