The name change to OneDePaul reflects the goal of this system—to create one place where students can go when they need support from student services at DePaul. The support offices and database of help articles underneath the OneDePaul umbrella will grow and expand over time as more offices are integrated into the system and as we learn more about students’ most frequent questions and needs. 

Not only will BlueStar become OneDePaul, but DePaul Central will also rebrand itself to OneDePaul this summer. This change will align the physical office’s name and its existing ‘one-stop shop’ approach with the experience we hope students will have when accessing the OneDePaul tool online. Staff in the OneDePaul offices will eventually serve as experts on using the tool and will continue to connect students to the people and offices who can find solutions to their more advanced and pressing financial aid, student accounts or official record questions. We will release more details about this change in the coming months. 

 

When the tool goes live in early March, it will have a new look. After students log on, they will see two boxes: one for the Appointment Center and one for the Help Center. The Appointment Center is where students can go to make appointments with their advisors, as they always have. The Help Center is new, and students can find centralized help articles on topics like registration and financial aid, how to change a major and how to view a degree progress report. When a help article does not fully answer a question, students will now be able to submit a support request.