Submit a Support Request
If you have questions or need assistance with your student account, we’re here to help! Whether you need guidance on understanding your charges, making payments, or resolving account issues, the Office of Student Financial Accounts is dedicated to supporting you. Please include as much detail as possible in your request to help us address your concerns promptly and effectively.
| Current Students | Public Portal |
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Zoom Lobby
Our Zoom Lobby is here to provide students and families with convenient, real-time support for all their student financial account and financial aid questions.
Join us Monday through Friday from 10:00 AM to 1:00 PM and 2:00 PM to 4:00 PM to get the answers you need—all from the comfort of your own space.
Visit us in person
Lincoln Park Campus
2320 N Kenmore Ave, SAC Building, Suite 101:
- Monday, Tuesday, Thursday, Friday: 9am – 1pm and 2pm – 5pm
- Wednesday: 10am – 1pm and 2pm – 5pm
Closed 1pm – 2pm daily for lunch.