Submit a Support Request

If you have questions or need assistance with your financial aid, we’re here to help! Whether you’re seeking guidance on completing your FAFSA, understanding your financial aid offer or resolving any issues, the Office of Financial Aid is committed to supporting you. Please provide as much detail as possible in your support request to ensure we can address your concerns quickly and effectively.

Zoom Lobby

Our Zoom Lobby is here to provide students and families with convenient, real-time support for all their financial aid and student financial account questions. Whether you need assistance with completing forms, understanding your financial aid package, or managing your student account, our knowledgeable team is ready to help.

Join us Monday through Friday from 10:00 AM to 1:00 PM and 2:00 PM to 4:00 PM to get the answers you need—all from the comfort of your own space.

Visit us in person

Lincoln Park Campus
2320 N Kenmore Ave, SAC Building, Suite 101:

• Monday, Tuesday, Thursday, Friday: 9am – 1pm and 2pm – 5pm
• Wednesday: 10am – 1pm and 2pm – 5pm

Closed 1pm – 2pm daily for lunch.​